Supporting Breast Cancer Awareness, 10.16.15
A letter emailed to us from a patient of Dr. Steffens.
July 27, 2016
Dear Dr. Steffens: In response to your e-mail this morning, I called your office and asked to speak to your nurse about my BP getting so low - 102/51, and the seeming effect the sun has on my B/P. I just wanted to let you know how much I appreciated the kind, cheerful prompt manner in which your telephone operator handled my call. I also wanted to let you know how much I appreciated the kind and cheerful response from your nurse - (I believe her name is Kara - I’m not sure but that is what I understood over phone). Anyway, she genuinely listened to me in my attempt to describe my reason for calling your office…..It was such a good feeling to know that I was really heard.
Your nurse mentioned that she would relay to you my concern about my B/P and the seeming effect of the sun on it and that she would be back in touch with me.
Thank you for the good Medical Care and your nice office staff.